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DENVER--( / )-- (NASDAQ: CSGS) empowers companies to build unforgettable digital experiences with consumers and businesses alike. To help businesses achieve a new level of customer trust, CSG today launched , an AI-driven solution that enhances consumer bill comprehension with intuitive billing explanation. Designed specifically to anticipate and prevent bill shock, Bill Explainer taps the power of generative AI by leveraging Microsoft Azure OpenAI Service to personalize consumer bill insights across thousands of complex billing scenarios. Using Azure OpenAI’s contextual, natural language abilities, Bill Explainer delivers proactive communications to help consumers easily understand what’s changed in their bill so there are no surprises. Together with Microsoft, CSG is helping companies scalably call out the what and the why behind bill changes and create personalized experiences that reduce confusion for customers and increase long-term loyalty.

“Call center volumes skyrocket when consumers encounter unexpected changes in their bills, which can cause significant challenges for businesses,” said Eric Carrasquilla, President, Customer Engagement, CSG. “Bill shock leads to increased costs and poor customer sentiment, posing a heightened risk for customer churn. CSG Bill Explainer solves this challenge by using industry-leading, generative AI capabilities from Microsoft to predict your customers’ questions before they even know it and proactively address those concerns, so they don’t need to call customer support.”

CSG Bill Explainer empowers businesses to:

· Deflect Call Center Volumes with Improved Digital Experiences - Prevent bill-related calls with timely notifications and personalized, AI-driven insights into what’s changed in a customer’s bill and why, helping to increase positive consumer sentiment and decrease call center costs. Delivered across all devices - desktop, mobile and tablets - consumers get a seamless digital experience that puts an end to bill shock.

· Automate Billing Operations - Do more with customer interactions by automating data ingestion and detection of bill changes to deliver AI-driven, personalized communications that increase retention and successful payment through transparent billing explanations.

· Integrate and Scale Securely - Seamlessly connect existing billing stack and consolidate communications channels to reduce costs, backed by the data privacy and security of Azure OpenAI Service.

“This integration between Microsoft and CSG is a natural extension of our deep relationship to continue delivering innovative solutions,” said John Montgomery, CVP, AI Platform, Microsoft. “By harnessing the capabilities of Microsoft Azure OpenAI Service, we’re empowering companies to deliver more personalized experiences that build deeper, longer-lasting connections. Together, Microsoft and CSG are helping businesses deliver customer experiences that not only meet the data security and privacy requirements of today but also those of tomorrow.”

“CSG Bill Explainer uses generative AI in service of very well-defined business goals, in this case helping customers avoid costly agent interactions by using self-service,” said Keith Dawson, VP and Research Director of CX at Ventana Research. “This creates an opportunity for companies to build trust and provide transparency in the billing process, which has the opportunity to increase customer loyalty, guide the agent and customer experience and ultimately open additional paths to revenue growth.”

CSG Bill Explainer offers a transformative approach to customer bill comprehension, enabling companies across telecommunications, financial services and healthcare to mitigate call center costs, enhance customer experiences and strengthen customer loyalty. With intelligent, generative AI technology and a comprehensive suite of capabilities, Bill Explainer is set to revolutionize the way businesses engage with their customers and create more seamless digital experiences.

For more information about CSG Bill Explainer and its capabilities, visit .

About CSG

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. Our customer experience, billing and payments solutions help companies of any size make money and make a difference. With our SaaS solutions, company leaders can take control of their future and tap into guidance along the way from our fiercely committed and forward-thinking CSGers around the world.

Want to learn more about how to be a change-maker and industry shaper like our 1,000-plus clients? Visit csgi.com to learn more.

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BRISBANE, YURA BRISBANE,/ )--Megaport Limited (ASX: MP1) (“Megaport”), a global leading Network 갈매동맞고 지지미한국 as a 코인원차트 부킹클럽 Service (NaaS) provider, today announces the availability of the Aruba EdgeConnect SD-WAN Platform on Megaport Virtual Edge (MVE). Integrating Aruba EdgeConnect with MVE enables branch-to-cloud connectivity via Megaport’s global Software Defined Network (SDN).

Businesses have embraced 코인원차트 SUKEBEI해외 SD-WAN and internet connections to simplify and lower the cost of IT connectivity. The challenge has been that variability in end-to-end internet connections and latency can impair the performance, availability, and security of key services and resources. This can now be addressed by instantiating virtual Aruba EdgeConnect instances on Megaport’s global platform, thereby extending the SD-WAN fabric to 갈매동맞고 the very edge of Megaport’s SDN. The joint solution reduces the distance data must traverse over internet paths between branch locations or to public or private clouds, 코인원차트 모리하루라 reducing latency in the process.

Aruba EdgeConnect customers can now leverage Megaport’s worldwide ecosystem of more than 700 data centres and over 360 service providers, with 230+ cloud on-ramps including Alibaba Cloud, AWS, Google Cloud, 코인원차트 미유키아리스 Microsoft Azure, IBM Cloud, Oracle Cloud, and Salesforce. Additional benefits include:

· Reduced cloud egress costs to cloud on-ramps when 코인원차트 compared to internet rates;

· 코인원차트 라이브스코어코리아 Better performance 코인원차트 아프리카티비 YURA ·reduced 코인원차트 nba중계 jitter and latency;

cj슈퍼레이스 ·Global on-ramps 코인원차트 펠리체헤어 for faster, localised 코인원차트 홍대아이롱다운펌 connections; 갈매동맞고 원주아이롱다운펌

· Point-and-click network provisioning of interconnection 갈매동맞고 성남아이롱다운펌 between branch locations, data centres, cloud 코인원차트 전주아이롱다운펌 providers, 러브식스 ·IT services;

· Real-time provisioning of virtual 코인원차트 서울아이롱다운펌 network infrastructure and interconnections;

· Lower deployment 코인원차트 비땅기헤어 costs since there is 코인원차트 경대미용실 no hardware to ship, install, or manage; and

· End-to-end network provisioning, management, 코인원차트 and visibility 코인원차트 안양미용실 for legacy 코인원차트 의정부미용실 networks.

“Megaport Virtual Edge offers Aruba EdgeConnect customers an additional way to modernise and secure WAN edge infrastructure,” said Fraser Street, WAN Technical Alliance Coordinator 필름형 비아그라 복용법 “MegaportAruba, a 코인원차트 문채원데뷔작 Hewlett Packard Enterprise company. “The joint solution accelerates data transfer, reduces operating costs, and simplifies commissioning and maintenance.”

MVE is a globally distributed compute and network service, and customers can host 남성발기부전의원인 MVEFunction Virtualisation instances on-demand at the point of use, managing them globally from a single pane of glass. A built-in transit gateway provides highly scalable access for connecting networks, via the public internet, to Megaport’s 갈매동맞고 롤토토 private SDN. Virtualized devices hosted on MVE can create connections between the Megaport 코인원차트 배트맨프로토 SDN and their distributed sites via the transit gateway.

“Integrating the Aruba EdgeConnect SD-WAN platform with 베트맨 “IntegratingSDN will enable joint customers to achieve better network and application performance while reducing cloud costs,” said Vincent English, CEO 코인원차트 축구해외배당흐름 of Megaport. “Since MVE is available in 22 metro areas 코인원차트 큰틀예측 across North America, Asia-Pacific, and Europe, traffic can be localized allowing data termination to be optimised for performance.“ 코인원차트 카지노알바

For 코인원차트 more information 코인원차트 에이플러스카지노사이트 about Megaport Virtual Edge, 코인원차트 사커라인토토 please visit

For more information about 코인원차트 정통바카라 Aruba 코인원차트 EdgeConnect, 코인원차트 고니카지노 please visit

동양영계녀사용후기 AboutMegaport 코인원차트

Megaport is a leading provider of Network as a Service (NaaS) solutions. The company’s global Software Defined Network (SDN) helps businesses rapidly connect their network to services via an easy-to-use portal or our open API. Megaport offers agile networking capabilities that reduce operating 코인원차트 costs and increase speed to market compared to traditional networking solutions. Megaport partners with the world’s top cloud service providers, including AWS, Microsoft Azure, and Google 코인원차트 casino Cloud, as well as the largest data centre operators, systems integrators and managed service providers in the world. Megaport is an ISO/IEC 27001-certified company.

View 코인원차트 실시간프로토배팅 source version on businesswire.com:Korea Newswire distributes your 갈매동맞고 라이브 news 코인원차트 온라인게임 across every media 코인원차트 싸커라인 channels through the industry’s largest press release distribution network